NEURORED
Supply Chain Collaboration Portal Software
Neurored helps businesses to boost global trade by enabling all supply chain stakeholders to collaborate through a trusted digital network based on the Salesforce Platform.
Loved by Customers
Supply Chain Collaboration Software Features
Branded Collaboration Portals
Create a helpful self-service portal for all external stakeholders. Neurored helps businesses:
- Build purposeful and customized company portals to improve brand loyalty.
- Give stakeholders advanced analytics to improve the perceived value of services
- Provide customized branded portals for the company’s customers and suppliers
Neurored’s collaboration portals are fully configurable to your needs and processes to give users an intuitive and smooth experience.
Collaborative Account Management
Neurored helps teams use a single solution to communicate with business accounts, enabling businesses to:
- Get notified & respond to customer claims while giving customers visibility into the status of claims
- Allow customers to directly upload documents, like product catalogues, and relate them to the right account
- Mass download logistics files to easily access the information they need.
Neurored’s Supply Chain Collaboration Portal is the perfect solution to improve collaboration and account management within supply chain.
Freight Management Portal
Empower customers to manage their freight using Neurored’s Supply Chain Collaboration Portals. Our software enables customers to:
- Compare freight rates and generate automatic quotations across all transport modes
- Gain real-time visibility into container availability and schedules before booking
- Confirm delivery time slots and receive real-time updates on the delivery status
By enabling self-service for freight management, Neurored helps teams serve more customers with the same resources.
Multimodal Tracking Portal
Share live tracking information with customers leveraging Neuored’s Supply Chain Visibility Solution. This helps customers:
- Gain end-to-end transportation visibility across all modes (Ocean, Air, Road, & Rail)
- Get alerts and notifications based on real-time events.
- Manage shipments at the Cargo-level (standard Portal) and SKU levels (Premium Portal)
With Neurored’s Supply Chain Collaboration Portals, companies can help their customers and relevant stakeholders enjoy the benefits of Neurored’s Supply Chain Visibility Software.
Collaborate using Salesforce Chatter
Work smarter, faster, and together with Salesforce Chatter. Neurored helps you leverage this tool to:
- Communicate and collaborate in real-time with internal and external stakeholders.
- Stay updated on the latest information and task updates related to your accounts.
- Improve productivity by eliminating the need for endless emails and meetings.
With Neurored, businesses can streamline communications and foster a culture of collaboration and knowledge sharing.
Premium AI-powered Chatbots
Leverage leading Artificial intelligence tools like Salesforce’s Einstein chatbot to:
- Automate routine tasks and improve efficiency.
- Offer quick, standardized, and personalized AI customer support.
- Boost customer satisfaction by providing 24/7 chat support.
Using Neurored’s AI chatbots, businesses can save time, reduce costs, and improve efficiency. Learn more about Neurored’s AI and Automation functionalities here.
Electronic B2B Payments Integration
Leverage our Veem integration for B2B cross-border payments. This integration helps businesses:
- Simplify payment processes with automated payment requests
- Pay zero bank commissions while enjoying the best exchange rates
- Maintain a centralized repository of all transactions for perfect accounting traceability
Integrating with Veen ensures quick and secure payments for products and freight. Learn more about Veem here.
Supply Chain Collaboration Analytics
Visualize your entire business on a single screen with the leading analytics tools on the market. Neurored integrates both Tableau (included in Standard Portal ) and Einstein Analytics (included in Premium Portal), so that businesses can:
- Allow customers to monitor sustainability metrics to lower their carbon footprint.
- Set up intuitive reports and dashboards to help customers uncover valuable insights.
- Let customers point, click, and drill down to get detailed real-time insights into operations.
By utilizing Neurored’s analytics solutions, businesses can gain a competitive edge by learning and applying insights faster.
Standard Transportation Portal v/s Premium Supply Chain Portal
Standard
Transportation Portal
Give customers and suppliers access to your Company’s customized digital portal
FEATURES
Salesforce Chatter
Document Management
Content management
Freight Rates Comparison Tool
Schedules Integrations (Ocean and Air)
Quotations Management
Invoice Management
Customer Statements
Shipment Management
Multimodal Shipment Tracking
Control Tower
Delivery Planning
Claims Management
Delivery Planning
Emissions Tracking
Analytics and KPI Reporting
ACCESS
Custom Branded Portal for Your Business
Premium
Supply Chain Portal
Create customized digital portals for the key customers and suppliers in your supply chain
FEATURES
Salesforce Chatter
Document Management
Content management
Freight Rates Comparison Tool
Schedules Integrations (Ocean and Air)
Quotations Management
Invoice Management
Customer Statements
Shipment Management
Multimodal Shipment Tracking
Control Tower
Delivery Planning
Claims Management
Emissions Tracking
Analytics and KPI Reporting
Salesforce Einstein Chatbot
Item Management
Stock/Inventory Visibility
SCM Planning Tools
SCM Sales Order Management
Demand Forecasting
Custom Analytics
ACCESS
Custom Branded Portal for Your Business
Custom Branded Portal for Your Customer
Custom Branded Portal for Your Suppliers
One Stop Solution for Transportation & Logistics
Neurored integrates with any and all of the leading systems in the world and helps you:
- Manage relationships across multiple partners and stakeholders
- Integrate and communicate with existing ERP, WMS, and CRM systems
- Leverage pre-integrated, niche technologies from 30+ trusted players in the industry
- Complement your systems using our diverse and adaptable software offerings
Related Solutions
Supply Chain Visibility
Take advantage of Neurored’s Real-Time Multimodal Transportation Visibility solution and empower all stakeholders with notifications and powerful analytics.
Freight Rates Management Software
Leverage the industry’s leading Price Optimization and Management Software for enterprises managing Freight Rates, Tendering, Quotation, and Shipment Execution.
Automation and AI for Back-Office Operations
Save time, reduce costs, and invest in the future of your logistics business with Neurored’s Artificial Intelligence and Process Automation for Back-Office Operations.
Benefits Supply Chain Collaboration Portal
%
Time Savings
Customer self-service features frees-up time that employees spend answering questions
Higher Brand Loyalty
Customized portals and insightful analytics improve the perceived value of your business
%
Increased productivity
Artificial Intelligence technology gives users the tools they need to be most efficient at work
Improved customer experience as customers are proactively informed of shipment status
Real-time Alerts
Using Salesforce’s Einstein Chatbot enables your business to respond to customers at anytime
Customer Service
Neurored enables teams to the bandwidth and insights needed to drive business growth
Improved Decision-Making
%
Time Savings
Customer self-service features frees-up time that employees spend answering questions
Real-time Alerts
Improved customer experience as customers are proactively informed of shipment status
Customer Service
Using Salesforce’s Einstein Chatbot enables your business to respond to customers at anytime
Higher Brand Loyalty
Customized portals and insightful analytics improve the perceived value of your business
%
Increased productivity
Artificial Intelligence technology gives users the tools they need to be most efficient at work
Improved Decision-Making
Neurored enables teams to the bandwidth and insights needed to drive business growth
%
Time Savings
Customer self-service features frees-up time that employees spend answering questions
Real-time Alerts
Improved customer experience as customers are proactively informed of shipment status
Customer Service
Using Salesforce’s Einstein Chatbot enables your business to respond to customers at anytime
Higher Brand Loyalty
Customized portals and insightful analytics improve the perceived value of your business
%
Increased productivity
Artificial Intelligence technology gives users the tools they need to be most efficient at work
Improved Decision-Making
Neurored enables teams to the bandwidth and insights needed to drive business growth
Customer Impact
DG International
Neurored helps DG International run its end-to-end processes (quote to cash 100% remote and paperless), making it the UK’s most innovative Freight Forwarder. The Digital Freight & Trade Network helps DG deliver excellent service and deep analytics.
Europartners
IBMH
Customer Testimonials
Sentury Tire USA
“We approached Neurored with a very specific idea of what we wanted and thanks to their Salesforce expertise, we have launched our vision of an interactive customer portal. Our customers now have detailed, real-time visibility of their shipments and are notified of relevant events as soon as they occur, even if the shipment has multiple drops.”
DG International
“Working with Neurored enabled us to go paperless and digital! In a small amount of time, we streamlined our internal processes from Sales to Service, and using the Neurored platform we have managed to digitally transform our business. The team at Neurored is always on hand to support and offer new and innovative ideas. We have really enjoyed working with them!”
Interra Global
“Neurored helped us unify and streamline our global supply chain operations. Working with their solution gives us detailed tracking information. Team Neurored’s professionalism in meeting deadlines, managing expectations, and communicating with us has been just what we were hoping for from a Salesforce Partner, and has been an absolute pleasure!”
Holcim Trading
“The app allows us to manage our entire front and middle office function with seamless connection to our back office, therefore, integrating all the different systems to give us a complete and true 360° view of our customers and suppliers with even capabilities to open the tool to third parties for collaboration and exchange of information.”
Mexproud Shipping
“Since our company started working with Neurored, we have improved many processes and have information in real time. The track & trace app enhanced the reach of more customers, who are already satisfied with the service. Without a doubt the best team.”
