DELIVER SEAMLESS SHIPPER EXPERIENCE

Dec 3, 2019 | Our Products

Receive quote instantly

The Salesforce delivers a seamless shipper experience solution. Let shipping companies deliver a seamless experience at every stage of the shipping journey. When shippers request pricing information through a Salesforce community, they instantly receive a quote. 

 

If they have a question, an agent from a shipping company will call them to help. Agents can quickly identify key information with a 360-degree view of the shipper in Sales Cloud. While Einstein discovery offers smart product recommendations including ways to reduce costs for necessary services like cargo insurance and humidity monitoring. And all orders and shipment information are available for review on a control tower.

360-Degree View 

With a 360-degree view of carriers, agents can monitor qualifications, rates and performance levels to ensure shippers and consignees receive the best service every time. 

Proactive Solution

If any problems or delays should arise, the service cloud helps manage the service process by proactively sending alerts as soon as there is a change in the delivery and can instantly check cargo conditions through Salesforce IoT.

Speak to Our Agents From Any Device at Any Time 

If shippers and consignees want to track and trace shipments without speaking to an agent, they can log into their account from any device at any time or chat with a chat bot.

Einstein Analytics

And shipping companies can integrate intelligence directly into their CRM with Einstein analytics gaining insight to shipment and fulfilment forecasts, carrier rating bid and delivery response, time and new opportunities based on distribution and destination.

Come Start Your Journey with Us!

Drop us a message to get started, and we’ll show you how you can impact every stage of the shipper experience and transform your business.

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FTL Road Transport Tracking

Track FTL truckloads with any ELD already pre-integrated logging devices

Container Events Tracking

Get a real-time overview of events across the world from 80+ leading container lines.

Air-Cargo Tracking

Get Air Cargo Events directly from hundreds of airlines across the globe.

Advanced Vessel Tracking

Track the real-time status of any vessel in the world.

Ocean Shipping Instructions

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Booking and Schedules

Select the right vessel and generate & share ocean booking requests

Basic Package

Set up an automated upload of excel spreadsheets into the system

Automatic Quote Generation

Pre-load all the data from the system into your custom quote template.

Rates and Schedules

Integrate with leading carriers to get detailed schedules and rates information.

Apply Markups and Discounts

Assign markups and discounts based on customer attributes, demand and capacity.

Mass Manage Freight Rates

Set up an automated upload of excel spreadsheets into the system

Geo Locations

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