Communities Are for
COMPLETE COMMUNITY COLLABORATION
People involved in the global trade and logistics industry have grown accustomed to the convenience of booking services online.Benefits include clear pricing information, lack of waiting times, and no pressure to purchase are well-appreciated by customers given that wrong decisions could be especially costly.
With Neurored’s Branded Communities, customers can compare, schedule, book, track, and pay for services at their own pace. Give your customers access to a guided, user-friendly buying process to buy the right goods and services. You can use short, simple, and well-structured questionnaires to understand customer requirements and direct them to the right product or service. A resourceful support system always helps businesses service a larger number of customers effectively. Should they need further assistance, our advanced chatbots will be standing by, ready to answer questions and help customers make a decision.
But communities aren’t just for customers, work with suppliers, carriers, and partners to get end-to-end visibility and control of your supply chain operations. By giving stakeholders access to your community, partners no longer feel like outsiders and suppliers can mass upload their rates into the system pending your approval. This helps bridge gaps in communication, collaboration, and coordination that occur in different processes of your supply chain.
Benefits of Communities
Chatbot Query Prioritization
Improved Customer Engagement
Automated Follow-up Process
Enhanced Customer Service
Delegated Rates Upload
Streamlined Process and Services
Reduced Customer Service Times
Trusted By Industry Leaders
Why customers love Neurored
"Neurored is a complete and adaptable End-to-End Logistics Solution that helped us integrate our logistics and invoicing functions with CRM in order to simplify the IT architecture, streamline business processes, and increase efficiency. We’ve seen great improvement in functional baseline and in productivity with an incredible 95% user satisfaction!"
“Neurored has helped us integrate and automate our processes from prospecting, and sales to operations and administration - all in one! Neurored has made our internal processes easier we now have complete visibility of operations (shipment tracking) in real time. Our customers have seen a competitive advantage through the Communities on Salesforce.”
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